Refund policy

 

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may request a return or refund under the following conditions:

Return Period
Customers may request a return or refund within 14 days of receiving the product.

Product Condition
To be eligible for a return or refund, the item must:

  • Be unused and in the same condition that you received it.

  • Be in its original packaging.

  • Not show any signs of wear, damage, or use.

Non-Eligible Returns
Returns will not be accepted if:

  • The request is made after 14 days from the delivery date.

  • The product has been used, damaged, or altered.

  • The item is not returned in its original condition or packaging.

Refund Process
Once we receive and inspect the returned item, we will notify you regarding the status of your refund. If approved, the refund will be processed using the original payment method.

Return Shipping
Customers may be responsible for return shipping costs, unless the item received was defective or incorrect.

How to Request a Return
To start a return request, please contact our support team with your order number and reason for return.

If you have any questions regarding our return and refund policy, please contact our customer support team